Experience

Running a travel agency branch, and the technology behind it.

Branch Manager

Global Trade Link (Travel Agency)

Araibari, Kasba Sadar, Kasba, Brahmanbaria, 3460

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Operations & Business

  • Led day-to-day branch operations and delivered consistent, high-quality client service.
  • Managed domestic and international flight reservations, ticketing and sales end to end.
  • Planned and ran marketing campaigns to grow the client base and revenue.

Technology

  • Maintained the branch's IT infrastructure, hardware and business data.
  • Served as the branch's go-to person for technical support and troubleshooting.
  • Digitised and streamlined administrative workflows with digital tools and Microsoft Office.
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